Before an order
Please be sure before an order get all information about product’s size, color, features, real picture, delivery, return and exchange policy then we sure You will get the same product that you are imagine before an order.
We do deliver the products in two methods. First method is we are also delivering the products in Kathmandu valley from our own Sukumart office’s member. Second method is we do send by a courier and they will deliver the product in Kathmandu valley or out of valley. Where is cash on delivery service not available we do send product also from courier or by air but you need to send money first for the order.
Return and Exchange policy
If we are not mentioned warranty period of products on our website and social media pages then it is none warranty product. You need to inform us if it comes any defect within 24 hours after deliver the product for those products.
If it comes any defect of warranties product you need to inform us we do connect with you related company.
Note : These delivery, return and exchange policy apply only for those product that are selling direct from Sukumart office. If you are ordering product of posted product by our seller on our website then all policy will depend with seller not us.